General Terms of Use

These General Terms of Use of the Veru Legal AI application (hereinafter: “General Terms”) govern subscriber’s access to and the use of the Veru Legal AI application, provided by verulabs d.o.o., 30, 1000 Ljubljana, registration no.: 7551444000, VAT ID: SI43515665 (hereinafter: “Provider”), as well as the relationship between subscribers and the Provider.

Veru Legal AI is an application provided as software as a service (SaaS) utilizing artificial intelligence technologies (hereinafter: “Veru”). Veru is designed to support attorneys, legal advisers and in-house legal teams in performing legal work by combining tools for researching legislation and case law, drafting and editing legal documents, and managing matters in a single working environment.

Veru is intended for legal entities or sole practitioner attorneys with which the Provider has concluded a subscription relationship for access to and use of Veru in accordance with these General Terms (hereinafter: “Subscriber”). Under the subscription relationship, the Subscriber is granted access to Veru for persons designated by the Subscriber (hereinafter: “User”).

Any deviation from these General Terms is possible only on the basis of a separate written agreement concluded between the Provider and the Subscriber. In such case, the provisions of the separate agreement shall prevail, and the General Terms shall apply to all other aspects.

Veru includes, in particular, the following general functionalities, depending on the subscription plan:

The precise scope of the specific functionalities included in each subscription plan and the corresponding prices are set out in the price list as in force, which may be amended from time to time. Any changes to the price list or to the inclusion of individual functionalities in a particular plan shall apply prospectively only and shall not affect existing payment periods already paid for.

Veru is provided as an application on an “as-is” basis and to the extent of its availability on an “as-available” basis. The Provider does not warrant that the operation of Veru will be uninterrupted or error-free, nor that the outputs generated by Veru will always be accurate, complete or fit for the Subscriber's specific purpose. Veru uses artificial intelligence, for which complete accuracy cannot be guaranteed. Uptime and accuracy also depend on factors inherent to the providers of language models, which lie outside the Provider's sphere of control, and accuracy also depends largely on the particular User's experience with the use of artificial intelligence.

The Provider continuously develops and improves Veru. The Provider reserves the right to modify, supplement or discontinue individual functionalities of Veru. The Provider will notify the Subscriber of material changes at least 30 days before their introduction. Any announcement of planned future functionalities of Veru published by the Provider is for information only – it is not binding on the Provider, although the Provider strives to make them available in the future.

The Provider strives to ensure high availability of Veru. The Provider reserves the right to carry out scheduled maintenance work, of which it will notify the Subscriber in advance in writing. The Provider shall not be liable for temporary unavailability of Veru resulting from scheduled or unscheduled maintenance work.

In providing its services, Veru relies on artificial intelligence technologies. The outputs generated by Veru in response to inputs of the Subscriber or the User (hereinafter: “Outputs”) are the result of automated processing by artificial intelligence technology and tools.

The Outputs do not constitute a legal opinion, legal advice or any other professional recommendation. Veru does not act as an attorney, legal adviser or any other licensed legal professional, and no attorney-client relationship arises between the Provider and the Subscriber or the User through the use of Veru. The Outputs shall not be treated as a definitive legal position. The use of the Outputs in the work of a legal professional who is a User of Veru is a matter for the judgement of the User or the Subscriber, who bears responsibility for the content and correctness of any legal opinion, document, filing or other legal advice in the preparation of which Veru was used. The Subscriber or the User must appropriately review, verify and professionally assess the Outputs before any practical use or disclosure to third parties. The Subscriber or the User is responsible for ensuring that their use of Veru and handling of the Outputs complies with their professional, ethical and contractual obligations.

The Provider does not use the data of Subscribers and Users, or the content they enter into Veru, for training or improving AI models. The processing of inputs is limited to the provision of the Veru service.

For the provision of artificial intelligence services, Veru uses external operators of language models (hereinafter: “Model Operators”), which may prescribe their own terms of use for access to those models (hereinafter: “Model Terms of Use”). By accessing or using Veru, the Subscriber and the Users accept the Model Terms of Use as in force from time to time that apply to the models utilized by Veru. The Subscriber is responsible for breaches of the Model Terms of Use by the Users. The Model Terms of Use apply in addition to these General Terms to the extent required by the relevant Model Operator. The Provider neither limits nor overrides the Model Terms of Use.

The Model Terms of Use may change at any time. Continued use of the models after such changes take effect constitutes acceptance of the new Model Terms of Use. The Provider is not obliged to notify the Subscriber of such changes in advance.

The Provider reserves the right to immediately suspend or restrict access to an individual model where so required by the Model Operator or where the Provider reasonably concludes that the Subscriber or a User is in breach of the Model Terms of Use. The Provider shall notify the Subscriber of such suspension where the circumstances so permit, and shall not be liable for any damage arising in connection with measures taken by the Model Operators.

To obtain access to and use Veru, the Subscriber enters into a subscription relationship with the Provider (hereinafter: “Subscription”) by selecting one of the subscription plans (hereinafter: “Subscription Plan”). The prices of the Subscription Plans are set out in the price list as in force and as amended from time to time (hereinafter: “Price List”).

The Subscription is concluded for an indefinite period, with monthly or annual billing.

For the selected Subscription Plan, the Subscriber pays the corresponding monthly or annual subscription fee per User in accordance with the Price List. Subscription fees are exclusive of VAT, which is charged in addition if applicable. The Provider reserves the right to change the Price List or the scope of the Subscription Plans from time to time. Any changes shall not affect billing periods already paid for.

The monthly subscription fee is payable in advance for each current agreed payment period. If a Subscription Plan is activated mid-month, the fee for the first month shall be calculated pro rata.

In the case of a special arrangement beyond the standard scope of the selected Subscription Plan, any additional services or costs incurred in connection with the use of Veru shall be invoiced separately. Such costs include, in particular, charges for exceeding the included usage limits, additional services outside the selected Subscription Plan, or individual customisations. The Provider shall issue a separate invoice to the Subscriber for such costs. Where an arrangement permits the Subscriber to exceed the limits, any excess usage shall be paid for based on an advance purchase of credits for use beyond the limits.

In the event of late payment, the Provider reserves the right to charge default interest in accordance with applicable regulations. The Subscriber shall reimburse the Provider for all collection costs incurred as a result of the late payment.

Either party may terminate the Subscription in writing at any time. The termination takes effect upon expiry of the payment period within which the notice of termination was given.

Upon conclusion of the Subscription, the Provider grants the Subscriber access for the agreed number of Users. Access may be granted only to a User who is over 18 years of age and who uses Veru exclusively for professional or business purposes.

The User is responsible for the security of their registration account and must not disclose registration account details to third parties.

The Subscriber is responsible for all actions of the Users within the scope of its Subscription. The Subscriber is authorised and responsible for granting and revoking the access rights of individual Users within its organisation, which it does by notifying the Provider, which implements the changes.

In the event of suspected unauthorised access to an account or any other security incident, the Subscriber must notify the Provider without delay.

Veru may be used exclusively in accordance with the purpose for which it was developed and in accordance with these General Terms.

In particular, it is prohibited to:

The Provider reserves the right to introduce technical and organisational measures to prevent prohibited use of Veru. The implementation of such measures does not mean that the Provider assumes responsibility for the content or conduct of the Subscriber or the User.

In the event of a breach of the provisions of this section, the Provider reserves the right to temporarily suspend or prohibit access to Veru in accordance with clause 10.3 of these General Terms, without any obligation to refund the monthly subscription fee already paid and without prejudice to the Provider's other legal claims.

Veru and all of its components, including the software, user interfaces, algorithms, language models, documentation, graphic elements and trademarks, are the exclusive property of the Provider or its licensors. These General Terms do not grant the Subscriber any rights in Veru or its components other than those expressly set out in this section.

For the duration of the Subscription, the Provider grants the Subscriber a limited, non-exclusive, non-transferable and revocable licence to access Veru and to use it via its Users, exclusively for the permitted purposes of use in accordance with these General Terms. The licence terminates automatically on the date the Subscription ends, regardless of the reason for termination.

The Subscriber and the Users are expressly prohibited from:

Outputs generated by Veru on the basis of content entered by the Subscriber or the User may be freely used for their own professional or business purposes.

The Subscriber or the User may voluntarily provide the Provider with feedback, suggestions or recommendations regarding Veru (hereinafter: “Feedback”). By providing Feedback, the Subscriber or the User confirms that the Provider may use it, free of charge and without any obligations, for the development, improvement or marketing of Veru.

Veru is a registered trademark of the Provider. The Subscriber and the User may not use it without the Provider's prior written consent, except for the purpose of a business reference to the fact that they use Veru as a tool in their work.

By accepting these General Terms, the Subscriber grants the Provider a non-exclusive, royalty-free permission to use the Subscriber's company name, logo and trademark exclusively for the purposes of the Provider's marketing communications, including naming the Subscriber as a reference user of Veru on its website, in presentation materials or in other marketing materials. The Subscriber may revoke this permission in writing at any time.

In providing the Veru services, the Provider uses third-party sources for access to legal information, including language models, official legislative collections, case-law databases, public registers and other publicly available legal sources. The Provider strives to ensure the quality and currency of this information, but does not warrant its accuracy, completeness, currency or suitability.

Veru's outputs may contain references to applicable legislation, judgments or other legal sources, including quotations and links to the original documents. Such references are for information only and do not replace verification against the original source. Before any practical use of any quotation, reference or legal information generated by Veru, the Subscriber or the User must verify its content and validity against the relevant original source.

Veru may contain links to external websites or services. The Provider does not control these websites and assumes no responsibility for their content, security or availability.

The Provider is liable exclusively for damage incurred by the Subscriber or the User in connection with the provision of Veru in cases of intentional misconduct or gross negligence on the part of the Provider. With respect to the nature and limitations of the Veru service, clause 2.3 of these General Terms applies.

The Provider shall not be liable for indirect damage incurred by the Subscriber or the User in the use of Veru, including loss of revenue, business or business opportunities, loss of clients or data, and the costs of substitute services.

The Provider shall not be liable for damage arising from or in connection with:

The Provider's aggregate liability for all damage incurred by the Subscriber in any individual calendar year shall in no event exceed the amount of the monthly subscription fees actually paid by the Subscriber to the Provider in the 6 months preceding the occurrence of the event giving rise to the damage.

The Provider shall not be liable for any third-party claims arising from or in connection with any act or omission of the Subscriber or the User in the use of Veru. The Subscriber undertakes to indemnify and hold the Provider harmless against all such third-party claims, including the costs of judicial and extrajudicial proceedings.

The Provider shall not be liable for non-operation, interruptions or errors in the provision of Veru resulting from force majeure, including internet connection outages, natural disasters, fire, strikes, acts of war or terrorism, decisions of state authorities, or outages of the services of third-party infrastructure providers. In the event of force majeure, the Provider will notify the Subscriber within a reasonable time and will endeavour to restore the operation of Veru as soon as possible.

The Subscriber is responsible for its own retention and backup of the documents and content it creates or uploads to Veru. The Provider shall not be liable for loss of data resulting from any act or omission of the Subscriber or the User.

The Provider may terminate the Subscription with immediate effect if the Subscriber or a User materially breaches these General Terms or the obligations arising from the Subscription, in particular in the case of non-payment of the monthly subscription fee or other monetary obligations, breach of the provisions on the permitted use of Veru under section 6, infringement of the Provider's intellectual property rights, unauthorised transfer of access to third parties, or a serious breach of confidentiality obligations.

Where appropriate, before terminating the Subscription the Provider must call on the Subscriber in writing to remedy the breach and set a reasonable period for doing so. If the breach is not remedied within the set period, the Subscription terminates upon expiry of that period.

Suspension of access: while the period for remedying a breach is running, the Provider may temporarily restrict or suspend the access of the Subscriber or of an individual User to Veru. A temporary restriction of access does not constitute termination of the Subscription and does not affect the Subscriber's obligation to pay the monthly subscription fee for the period of the restriction.

On the date the Subscription ends, the Subscriber's access to Veru ceases as per clause 7.2 of these General Terms. The Subscriber may, within 15 days of termination, export all data and content stored in Veru by the Users. After the expiry of this period, the Provider is not obliged to retain such data.

Notwithstanding the termination of the Subscription, the provisions concerning the following shall remain in force:

The Provider, the Subscriber and the Users must protect the confidential information of which they become aware within the scope of the Subscription or in the use of Veru, and may not disclose it to third parties without the prior written consent of the party that provided the information.

The following, in particular, shall be deemed confidential information:

The Subscriber must ensure that the Users protect confidential information with at least the same degree of care as the Subscriber applies to its own confidential information, and that they are made aware of the confidentiality obligation before starting to use Veru.

The Provider treats the information, documents and communications of the Subscriber or the User as confidential and will not disclose them to any third party, including state authorities, without an express legal basis that it cannot and must not resist.

Where the Provider receives a request, warrant, court order or other legal act of a law enforcement authority, court or other competent authority relating to the data of the Subscriber or a User, the Provider shall without delay, and no later than within 48 hours of receipt, notify the Subscriber or the User thereof, unless applicable law or the content of the act prohibits such notification. In the absence of a legally binding act expressly covering the data sought, the Provider shall not comply with the authority's request. The Provider shall take all reasonable measures to lawfully resist the disclosure. In any event, the Provider shall disclose only those data that are expressly covered by such legal act, and only to the extent strictly necessary to fulfil the legal obligation. The Provider shall notify the Subscriber of each disclosure without delay, unless expressly prohibited by applicable law or by a legal act consistent with it.

The Provider and the Subscriber must handle any personal data in accordance with applicable legislation.

The confidentiality obligation applies for the duration of the Subscription and for a further 5 years after its termination, regardless of the reason for termination.

The Provider reserves the right to amend these General Terms. The Subscriber will be notified of material changes in writing at least 30 days before the change takes effect.

If the Subscriber does not agree with the proposed changes, it has the right to terminate the Subscription in writing by the date the changes take effect, subject to the notice period under clause 4.7 of these General Terms. Continuation of the Subscription after the changes take effect shall be deemed acceptance of the new General Terms.

All matters relating to the General Terms and the Subscription shall be governed by and interpreted in accordance with Slovenian law, excluding provisions on the conflict of laws.

The Provider may transfer the Subscription, including the service subscription agreement and all rights and obligations arising therefrom, in its entirety to an affiliated company. The Subscriber consents in advance to such transfer.

The Subscriber and the Provider shall endeavour to resolve any disputes amicably. In the event of a dispute arising from or in connection with the General Terms or the Subscription, the court in Ljubljana shall have jurisdiction.

If any provision of the General Terms is invalid, this shall not affect the validity of the General Terms. If any provision of these General Terms proves to be null and void or unenforceable, the Parties shall replace it with the most appropriate provision that best reflects the meaning and purpose of the General Terms.

Where these General Terms require written form, e-mail shall also be deemed to constitute written form.

These General Terms apply from 24 July 2026.